To reset your password, you can click on "Forgot your password?" when you log in and then enter the e-mail address that is registered in your Helpling account.
You will then receive an e-mail with a link to reset your password.
If you do not receive an e-mail, please also check your spam folder. If you cannot find an e-mail here either, please get in touch with our support team. You can reach us by e-mail to kontakt@helpling.de or by phone at +493056839280.