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Features and Functionality

What can I do with my customer account?
How can I reset my password?
To reset your password, you can click on "Forgot your password?" when you log in and then enter the e-mail address that is registered in your Help...
Wed, 10 Jul, 2024 at 10:02 AM
Why should I create a customer account?
A user account allows you to view and manage all your past and future appointments, get in contact with your provider via the messaging tool and view and do...
Wed, 10 Jul, 2024 at 10:06 AM
Where can I download the app?
Please go to the URL https://play.google.com/store/apps/details?id=com.helpling.app.customer&hl=de to download the Android app.   Please go to th...
Wed, 10 Jul, 2024 at 10:06 AM
How can I change my address?
If there is no current order, simply start by entering your new zip code in the booking channel. You will then have the opportunity to enter your new addres...
Wed, 10 Jul, 2024 at 9:37 AM
How can I contact my provider?
Once you have a provider confirmed, you'll be able to contact him or her through the messaging tool on your Helpling account - just click on the 'Me...
Wed, 10 Jul, 2024 at 10:14 AM