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Cancellations

How can I skip an appointment or cancel my booking?
How can I cancel a single booking?
To cancel a single booking, log into your account and select the specific date you're looking to cancel, then click on 'Skip'.   You'll...
Thu, 28 Nov, 2019 at 5:21 PM
How can I cancel my regular booking?
To cancel your regular booking, log into your account and then click on 'Manage' and then 'Cancel Booking' and then 'Continue to Ca...
Thu, 28 Nov, 2019 at 5:22 PM
Do I have to pay a cancellation fee when I want to cancel a booking?
A cancellation until 48 hours prior to the appointment is always free of charge. For cancellations 24-48 hours before the appointment, 25% of the appointm...
Thu, 28 Nov, 2019 at 5:23 PM
What is the cancellation period?
There is no minimum booking duration or cancellation period. You can cancel your booking with Helpling at any time. But please be aware that for any cance...
Thu, 28 Nov, 2019 at 5:24 PM