You can pay by Visa, Mastercard or American Express. In addition, direct debit via SEPA & SOFORT is available as a payment method. As of 17.03.2021 ...
Mon, 8 Feb, 2021 at 11:51 AM
As of 17.03.2021 billing agreements via PayPal cannot be offered on the Helpling platform any longer due to the new requirements related to Strong Customer ...
Mon, 8 Feb, 2021 at 11:52 AM
Never pay with cash or mobile payment methods. All payments are settled online via the payment method you have stored. To check again which payment me...
Fri, 31 Mar, 2023 at 3:18 PM
As soon as your appointment is over, your provider can confirm the invoice in their profile and thereby trigger the payment. This usually happens shortly af...
Thu, 28 Nov, 2019 at 3:28 PM
To ensure highest standards of security and stability, we chose to partner with Stripe. Stripe is a third-party secure-payment provider. Stripe holds all y...
Thu, 28 Nov, 2019 at 3:29 PM
In order to make a payment, please go to your account settings at the following URL https://app.helpling.de/customer/settings and then click on "edit&q...
Tue, 13 Dec, 2022 at 10:36 AM
In order to change your payment details, please click here and then on "edit" next to the payment method.
Thu, 28 Nov, 2019 at 3:40 PM
The payment is taken when your provider has confirmed that they have completed the scheduled appointment - this is usually done as soon as the booking has f...
Thu, 28 Nov, 2019 at 3:34 PM
Incase you have been charged an unexpected amount, please get in contact with us on kontakt@helpling.de.
Thu, 28 Nov, 2019 at 3:49 PM
There is no charge for travel expenses, they are included in the hourly price you see when placing your booking.
Thu, 28 Nov, 2019 at 3:49 PM
