You can pay by Visa, Mastercard or American Express. In addition, direct debit via SEPA & SOFORT is available as a payment method. As of 17.03.2021 ...
Mon, 8 Feb, 2021 at 11:51 AM
As of 17.03.2021 billing agreements via PayPal cannot be offered on the Helpling platform any longer due to the new requirements related to Strong Customer ...
Mon, 8 Feb, 2021 at 11:52 AM
No, all payments are processed online, via the payment method you chose during the booking process.
Thu, 28 Nov, 2019 at 3:27 PM
As soon as your appointment is over, your provider can confirm the invoice in their profile and thereby trigger the payment. This usually happens shortly af...
Thu, 28 Nov, 2019 at 3:28 PM
To ensure highest standards of security and stability, we chose to partner with Stripe. Stripe is a third-party secure-payment provider. Stripe holds all y...
Thu, 28 Nov, 2019 at 3:29 PM
In order to make a payment, please click here and then on "edit" next to the payment method. Enter valid payment details in order to trigger the p...
Thu, 28 Nov, 2019 at 3:32 PM
In order to change your payment details, please click here and then on "edit" next to the payment method.
Thu, 28 Nov, 2019 at 3:40 PM
The payment is taken when your provider has confirmed that they have completed the scheduled appointment - this is usually done as soon as the booking has f...
Thu, 28 Nov, 2019 at 3:34 PM
Incase you have been charged an unexpected amount, please get in contact with us on kontakt@helpling.de.
Thu, 28 Nov, 2019 at 3:49 PM
There is no charge for travel expenses, they are included in the hourly price you see when placing your booking.
Thu, 28 Nov, 2019 at 3:49 PM
