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If a customer claims damage caused by the service provider's activities, Helpling will report the damage to the liability insurance company. This covers...

Please report any damage within 24 hours of the appointment via our service portal in the “File a damage claim” section. Our damage department will then che...

Many service providers appreciate it when you check the service directly on site and give personal feedback. However, you can also rate your service provide...

You would like to recommend your service provider to friends and colleagues? Here we show you two ways to do this easily and conveniently via your user prof...

You can access our service portal through different sections in your Helpling account. Use our service portal to submit an request easily and conveniently. ...

Your appointment is scheduled, but your service provider is not there yet? Of course, there can always be emergencies.  From the moment your appointment...

Your appointment is coming up, but your service provider can't make it? If the appointment has not yet been cancelled, use the following function to res...